Ideas & Suggestions

Be able to unsend a message after it has been sent if the message was in error.

It would be great to have the size headers follow you down the page so you don't have to scroll up or keep checking if you're filling in the correct size quantity for LONG orders.

Adding a drop down for printing work orders from the calendar. It would simplify things to keep you from going into an invoice to print a packing slip or work orders. Click the invoice like you would to change a status, but then you could print a work orders or packing slips. I don't know, just a thought and it would speed us up a touch.

Could we please toggle our lovely new search feature to default to MOST RELEVANT instead of CREATION DATE If I can type in an exact phone number and CREATION DATE chooses things that has nothing to do with the results, but the MOST RELEVANT result gives me the 1st line as the match...perhaps it should be switched.

Can we make ART APPROVAL a "stamp", like the PAID stamp, but still does the same thing without changing the "status" of the order. The problem we run into is art approval and goods receipt are going hand in hand and they don't always happen in the same order. So if we could have an APPROVED stamp just like how it shows PAID, without changing the status would be great. We typically use the status as a product receiving indication more so than the art approval. So if it is partially received and it gets changed to approved the status changes which we would prefer not to have happen. It would still need to have the ability to setup the process to email or whatever when it is marked as approved. Since we use the email as a notification to our artist to process the order.

When I want to send a payment request to a customer, I wanted it to go to the AP email not the customer email . Since we enter the billing information and it allows for a different email We should be able to choose which email we’re sending the request to.

I sent a quote for approval but realized I made a mistake on it. Is there a way to undo the sent message before it reaches the customer?

Being able to search by phone number would be AMAZING! Before the recent search update, we could simply search the customer phone number, and it would pull up their account at the top. Now, when we search by phone number, we get random results. Asking for a phone number feels much more professional than saying, 'I'm sorry, I don't remember your name.'"

Can we PLEASE get tall options and hat sizing options added - at the very least - to Default line items. Right now it looks very unprofessional and confusing to customers when I write tall in the description, but it's not in a "tall" column

We send a formal "invoice" through the messages option at the conclusion of each order. Most of our customers are larger companies that have an AP department or billing email address. This is more often than not someone different from the contact we are working with. Currently, Printavo allows us to check the "Send copy" button and get a copy from Printavo sent to us. Is it possible for Printavo to create an option within each customer profile to enter an AP contact and email address? Could this coincide with an additional button through the messages feature that would allow us to copy the AP email address when we send the invoice?